Privacy Policy

Privacy Policy

(Last updated: January 2026)

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the EU General Data Protection Regulation (GDPR).

This policy applies to customers located in the European Union.

1. Data Controller

The data controller responsible for the processing of personal data under GDPR is:
[email protected] 

Operational processing may involve the following entities:

Remus Pte Ltd., Singapore
SANAFUTURA GmbH, Germany

2. Personal Data We Collect

We collect and process only the personal data necessary to operate our services:

  • Name
  • Email address and contact details
  • Shipping and billing address

3. Purpose and Legal Basis

Your personal data is processed for the following purposes:

  • Processing and fulfilling orders
  • Managing payments and invoicing
  • Delivering purchased goods
  • Communicating with you about your order or account

The legal basis for processing under GDPR Article 6 is:

  • Your consent, given when placing an order or creating an account
  • Performance of a contract

You may withdraw your consent at any time. Withdrawal does not affect processing already carried out.

4. Data Retention

Personal data is retained only for as long as your customer account remains active or as required to meet contractual and legal obligations.

You may request deletion of your personal data at any time. Where deletion is not immediately possible due to legal requirements, data will be securely restricted.

5. International Data Transfers

Your personal data may be processed outside the European Union, specifically in Singapore, where Remus Pte Ltd. is located.

When transferring data outside the EU, we ensure appropriate safeguards are in place, including contractual and organisational measures that provide protection equivalent to EU data protection standards.

6. Shipping and Logistics

To fulfil deliveries, we share only the necessary delivery information (name and address) with our logistics partner:

Hive Technologies GmbH

This information is used solely for delivery purposes.

7. Cookies

This website uses cookies necessary for basic functionality, security, and order processing.

Where non-essential cookies are used, consent will be requested. You may manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights Under GDPR

As an EU resident, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

You also have the right to lodge a complaint with your local EU data protection authority if you believe your personal data has been processed unlawfully.

Requests related to data protection may be made using the contact details listed in the Impressum.